Terminal Automation Built for High-Volume Air Cargo
GALAXY, Kalé's Cargo Ground Handling System, automates import, export, and transfer operations, enabling ground handlers to process higher cargo volumes with less manual effort. From dock to aircraft, it streamlines workflows, improves operational efficiency, and accelerates cargo movement across the terminal.
The 5:30 a.m. problem.
Employees report at 05:30 for a flight that slipped to 09:30. Trucks arrive in a bunch with insufficient people scheduled. Each airline client, with its own SOPs and KPIs, wants freight handled and reported its proprietary way — and your team stitches it together across systems that don't talk.
Ground handling margins live and die on exactly these hours.
Labor scheduled to a timetable that slipped.
Staffing follows the published schedule, not the aircraft. When the flight moves, the labor cost doesn't — it just gets paid for waiting.
A warehouse you can't see into.
Without live ULD and inventory tracking, floor space is wasted, recovery stalls, and the truck at the door waits while freight gets dug for.
SLAs missed one flight at a time.
Manual build-up and breakdown push turnarounds late — and every airline client measures you against its own contract.
Revenue that never gets billed.
Services performed but unrecorded, invoices reconciled by hand, disputes settled from memory. Disconnected operations leak margin by default.
Every KPI you beat is share you keep.
Station-level bids are won on service levels. Handlers use GALAXY and at airports with community systems can seamlessly connect to prove turnaround, availability, and accuracy numbers their competitors can't see, let alone match. At airports running the Airport Cargo Community System (ACS), GALAXY works the same live record the rest of the community shares: advance shipment data arrives before the truck does, and the handler's performance is visible to the airlines deciding who handles next year's freight.
Warehouse floor at a cargo terminal, ULD build-up under way, handheld scanner in frame — real environment, motion, no stock-finance styling.
Leading Nordic Ground Handler
A leading Nordic ground handling operator, managing approximately 185,000 departures annually across 38 airports, implemented GALAXY to unify cargo operations of all sizes within a single connected network. With a real-time warehouse view, the solution enhanced visibility, streamlined workflows, and improved operational efficiency across its entire ground handling operation.
Revenue leakage: Reduced from approximately 15% to zero
Cargo processing time: Reduced from 35 minutes to just 8 minutes
Document handling: from 22 minutes to 6
A Leading U.S. Ground Handler
A leading U.S. ground handling operator at a high-volume international cargo hub transformed its cargo operations by replacing legacy systems and manual data entry with a fully digital, transparent cargo handling solution. The modernization improved operational efficiency, increased data accuracy, and streamlined end-to-end cargo processing.
Cargo processing time: Reduced by 60–75%
Document handling time: Reduced by more than 70% through paperless workflows
Data accuracy: Improved to over 95%
